Your IT.Fully Managed.Fully Trusted.
What We Do — And How It Helps You
Managed Services & Security
We take full responsibility for your IT environment — proactively managing systems, solving problems before they impact you, and securing your business against ever-evolving threats.
Private Cloud & AI
Host your critical workloads in our Luxembourg-based private cloud, and enhance productivity with AI tools tailored to your business — without compromising data control or compliance.
Workflow Automation
We streamline your operations by automating routine processes, reducing errors, speeding up workflows, and freeing up your team for high-value work.
Governance & Compliance
We align your IT with business goals through strong governance practices and help you stay compliant with regulations like GDPR and DORA.
Get To Know Us
Independent. Experienced. Customer-Focused.
Aginion is a privately owned IT service provider based in Luxembourg, with a strong presence across Europe and South Africa.
We are a team of committed IT professionals who know that trust is earned — not assumed. We do not claim to be perfect, but we always act in the best interest of our customers.
Since 2004, we have helped businesses of all sizes and industries manage complex IT-environments, improve security, and stay compliant — with greater peace of mind and without the overhead of big consultancy firms.
Enabling Smarter, Safer Business.
Our mission is to empower our customers to focus on what they do best – running their business – while we ensure their IT-environment is secure, resilient and aligned with their goals.
We commit to being:
- A long-term partner who understands your unique needs and evolves with your business
- Your first point of contact for all IT-related initiatives, questions, and challenges
- A trusted advisor who enables you to thrive through secure, productive, and innovative IT-Solutions.
Aligned with your Business, Not just Technology
We believe secure, cost-effective IT should be available to companies of all sizes and industries. Our team takes a proactive, structured approach:
- We prioritize your success, tailoring our services to fit your operations — not the other way around.
- We communicate openly and honestly, with no hidden agendas or jargon.
- We offer transparent, fair pricing without surprises
- We deliver end-to-end support, from daily IT operations to complex projects
- We provide added value through CISO-as-a-Service, Data Protection and Compliance Services, helping you meet regulatory and security requirements.
Frankly — Because We Care
Managing the core of someone else’s business is a huge responsibility. We take that seriously. You won’t find pushy sales or one-size-fits-all solutions here — just a team that’s focused on your success, every step of the way.
We combine deep technical know-how with personal commitment. Whether you need full IT management or expert support in key areas, we deliver solutions that fit — always with transparency, reliability, and your long-term success in mind.
Let us take care of your IT, so you can focus on what matters most: Your business.
Built for Compliance. Ready for Responsibility.
If you require specific governance or compliance, we have you covered:
- Our Information Security Management System is certified under ISO 27001:2022.
- All IT-Services are delivered in alignment with the ITIL framework.
- For the European Finance Industry, we offer fully DORA-compliant services – including those classified as critical or important.
Learn more in our Trust Center.
Get To Know Us
Who we are: Independent. Experienced. Customer-Focused.
Aginion is a privately owned IT service provider based in Luxembourg, with a strong presence across Europe and South Africa.
We are a team of committed IT professionals who know that trust is earned — not assumed. We do not claim to be perfect, but we always act in the best interest of our customers.
Since 2004, we have helped businesses of all sizes and industries manage complex IT-environments, improve security, and stay compliant — with greater peace of mind and without the overhead of big consultancy firms.
Our Mission: Enabling Smarter, Safer Business.
Our mission is to empower our customers to focus on what they do best – running their business – while we ensure their IT-environment is secure, resilient and aligned with their goals.
We commit to being:
- A long-term partner who understands your unique needs and evolves with your business
- Your first point of contact for all IT-related initiatives, questions, and challenges
- A trusted advisor who enables you to thrive through secure, productive, and innovative IT-Solutions.
How we deliver: Aligned with your Business, Not just Technology
We believe secure, cost-effective IT should be available to companies of all sizes and industries. Our team takes a proactive, structured approach:
- We prioritize your success, tailoring our services to fit your operations — not the other way around.
- We communicate openly and honestly, with no hidden agendas or jargon.
- We offer transparent, fair pricing without surprises
- We deliver end-to-end support, from daily IT operations to complex projects
- We provide added value through CISO-as-a-Service, Data Protection and Compliance Services, helping you meet regulatory and security requirements.
Why Choose Us: Frankly — Because We Care
Managing the core of someone else’s business is a huge responsibility. We take that seriously. You won’t find pushy sales or one-size-fits-all solutions here — just a team that’s focused on your success, every step of the way.
We combine deep technical know-how with personal commitment. Whether you need full IT management or expert support in key areas, we deliver solutions that fit — always with transparency, reliability, and your long-term success in mind.
Let us take care of your IT, so you can focus on what matters most: Your business.
Our Credentials: Built for Compliance. Ready for Responsibility.
If you require specific governance or compliance, we have you covered:
- Our Information Security Management System is certified under ISO 27001:2022.
- All IT-Services are delivered in alignment with the ITIL framework.
- For the European Finance Industry, we offer fully DORA-compliant services – including those classified as critical or important.
Learn more in our Trust Center.
Trusted By Businesses Across Industries
From finance to construction, our customers face unique demands — but all rely on secure, reliable, and compliant IT solutions tailored to their needs. Whether you’re in logistics, legal, non-profits or fast-moving startups — our team understands your world and delivers IT that works for you.
Professional Services
From legal to real estate to consulting firms, professional services depend on dependable, secure IT. We help you deliver client-facing excellence with stable networks, secure remote access, efficient collaboration, and compliance-ready systems that reflect your firm’s professionalism.
Manufacturing
In manufacturing, downtime is not an option. We deliver secure, stable IT-solutions for both office and production environments, including support for industrial PCs, OT-network protection, secure remoteaccess, and integration with machinery and robotics. Your productivity is our priority.
Finance and Regulated Industries
In the financial sector, trust is everything. We support financial professionals with secure infrastructure, proactive compliance (e.g. GDPR, DORA), and fast response times. Whether you're handling sensitive data or facing investor due diligence, we deliver IT you can rely on.
CAD and Engineering
CAD workflows demand power, storage, and control. We support designers and engineers with high-performance workstations, centralized project storage, fast backup systems, and collaboration tools — ensuring you can focus on creativity and precision without IT interruptions.
Startups
Startups need IT that’s as dynamic as they are. We help young companies launch and scale quickly — providing flexible infrastructure, secure collaboration tools, and expert guidance without the overhead. From first laptop to first office, we ensure your IT grows with your ambition.
Construction
Construction firms face unique challenges: mobile crews, rugged environments, and tight deadlines. We provide durable IT-Setups, remote access to plans and data, and secure cloud platforms for your team — on site, in the office, or in transit. You focus on building - We keep your IT solid.
Non-Profits
We understand that for non-profits, every resource counts. That’s why we deliver efficient, secure, and cost-conscious IT solutions that help you focus on impact - not infrastructure. From collaboration tools and cloud services to compliance and data protection, we make sure your team stays connected and your mission stays on track.
Logistics
In logistics, speed, accuracy, and visibility are everything. We support logistics operations with secure mobile access, real-time tracking systems, warehouse network reliability, and device management for scanners, tablets, and handhelds. Whether in the depot or on the road — we keep your operations connected and controlled.
Frequently Asked Questions
What is a Managed Services Provider (MSP)?
An MSP is a company that takes over the ongoing management, support, and security of your IT systems, so your business can focus on its core activities.
What services are typically included in a managed IT agreement?
Services usually include IT support, system monitoring, patching, backup, cybersecurity, user management, cloud services, and IT strategy.
Are your services suitable for small or medium-sized businesses?
Yes, we believe businesses of any size deserve secure and cost-effective IT. We offer scalable solutions designed for the needs and budgets of small and medium-sized businesses across various industries, including startups and non-profits.
Do you offer remote and on-site support? Where are you located?
Yes, we offer both remote and on-site support. We are headquartered in Luxembourg with local presence in the border regions with Germany, Belgium and France. Our remote teams support customers globally in the EU, UK, US and South Africa.
Can you help us with IT strategy and planning?
Absolutely. We provide strategic IT-Consulting to align your technology with your business goals, reduce friction, improve efficiency, and support long-term growth.
What is Business Workflow Automation?
It refers to the use of software tools (Which can include AI) to automate repetitive or manual business processes — such as approvals, notifications, or document handling — boosting efficiency and reducing errors.
What is the Aginion Private Cloud and where is it located?
The Aginion Private Cloud is a secure hosting environment exclusively owned and operated by us. It is fully located in Luxembourg, ensuring data sovereignty and compliance with European regulations. If you need to prove that your data is stored and processed in Luxembourg, our Private Cloud is the way to go.
How quickly can we transition to you?
Most transitions can begin within a few days, in urgent cases even on the same day. The full process depends on the complexity of your environment but is typically completed within 2–4 weeks with minimal disruption.
Do you manage on-premise servers, cloud infrastructure, or both?
We support both on-premise and cloud-based infrastructure, including hybrid setups. Our team can manage and optimize whichever environment best suits your needs.
We are a Startup and want IT-Security, but no restrictions. What do you recommend?
We recommend a flexible, security-first approach that includes endpoint protection, secure cloud tools, access control, backups and regular training—without hindering agility or growth.
Can you help us with GDPR or other regulatory compliance?
Yes, we assist with GDPR, DORA, ISO 27001, and other compliance frameworks — covering technical measures, documentation, and vendor assessments.
Can you take over from our current IT provider?
Yes, we have extensive experience with provider transitions. We’ll handle the process smoothly and professionally to ensure continuity of service.
Can you act as our virtual CTO or CISO?
Yes, we offer Virtual CTO and CISO services to provide expert leadership in technology and cybersecurity without the cost of full-time executives.
What types of devices do you support?
We support all major platforms and some not so major ones. We use a broad range of devices and operating systems ourselves and we have extensive experience with integrating across ecosystems in a friction-less and user-friendly way.