Your Journey Begins
Starting with us is simple, transparent, and without surprises.
Here’s what to expect from first contact to a fully running partnership:
Introduction Meeting
Are we a match culterally and operationally?What are your immediate IT needs, challenges, and priorities?How can we add value now and in the future?Essentially: Are we a good match for each other?1Discovery Phase
Review of you current IT environment, systems, and infrastructureIdentification of key pain points, risks, and opportunities for improvementDefinition of an initial project scope, realistic timelines and starting budgetClear roadmap agreed2Agreement Setup
Finalization of deliverables, SLAs, and legal details to formalize the partnershipDefinition of responsibilities on both sides for smooth collaborationSetting an official start date for our servicesGetting ready to launch3Onboarding & Transition
Secure transfer of access, setup of accounts, and integration of systemsDocumentation of your IT setup and resolution of any urgent issuesConnecting your environment to our monitoring and support toolsFully supported and managed IT-Environment4Regular Check-Ins
Review of service performance and feedback from your teamOptimization of processes or services where neededSetting priorities for your ongoing IT roadmapStrategic Partnership Achieved5