Managed IT-Services
Reliable, secure and straightforward.
We take time to understand how your business works and what it needs to stay secure and productive.
Our Managed IT-Services take care of the systems, infrastructure, and daily operations behind the scenes, so you can focus on your work.We make complex technology accessible, transparent, and dependable, ensuring your IT runs smoothly, every day.

Infrastructure
A stable foundation for everything that runs your business.
Cloud
Your choice: Private Cloud, Public Cloud, Hybrid Cloud or Multi-CloudWe design and operate secure cloud environments based on your exact needs:
- Private Cloud: Hosted in Aginion’s secure European data centers or your own site, ensuring full data sovereignty and control.
- Public Cloud: Microsoft Azure, Amazon Web Services, or Google Cloud with a focus on security and cost-effectiveness.
- Hybrid/Multi-Cloud: A combination of multiple environments for flexibility, redundancy, and optimized workloads.
Whatever platform you choose, we ensure your cloud remains secure, cost-effective, and ready to scale as your business grows.
On-Premise & Office Infrastructure
Modern infrastructure for your local workloadsWe design and operate on-premise systems in offices, data centers, or industrial environments:
- Virtualization platforms (Proxmox, VMware, Hyper-V)
- Server and storage management with high availability and replication
- Integration with authentication, monitoring, and backup systems
- Secure remote access and physical environment management
We ensure stable, predictable performance across all locations.
Network & Connectivity
Secure connectivity for every user, device, and locationWe design and operate reliable and performant network infrastructures that protect against internal and external threats:
- Firewalls, switches, and wireless infrastructure
- Multi-WAN, load balancing and automatic failover
- VPN and remote-access solutions optimized for security and user experience
- Zero Trust network architecture enforcing identity-aware access controls
- Network monitoring and alerting for performance optimization and anomaly detection
Let us transform your network from a liability into a secure foundation for collaboration, remote work, and cloud integration.
Endpoint & Mobile Device Management
Full visibility and control over every deviceWe provide centralized management of all endpoints — desktops, laptops, and mobile devices — to ensure consistency, security, and compliance:
- Device provisioning, policy enforcement, and encryption
- Remote configuration, software installation, patching, vulnerability management and incident response
- Support for Windows, macOS, Linux, iOS, and Android — On every type of CPU
- Reporting of compliance with your rules and IT governance framework
Users remain productive while devices stay secure and compliant.
Processes
Structured workflows that bring clarity, compliance, and control.
User Account Lifecycle
From onboarding to offboardingWe automate account provisioning and deactivation across systems:
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Integration with HR or identity platforms
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Role-based access control and MFA enforcement
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Periodic access reviews and compliance reporting
User management becomes fast, consistent, traceable, and secure.
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Asset Lifecycle
Know what you have and keep it optimizedFrom hardware sourcing to lifecycle tracking, we handle it:
- Procurement: Vendor selection, quotations, and purchasing assistance
- Lifecycle Management: From acquisition to secure disposal
- Provisioning: Setup at the office or shipping to end-users working from home
- Tracking and Reporting: Inventory of systems and devices — Of course fully GDPR compliant
Let us remove the hassle of hardware asset management and provide you with real time insight into your fleet of devices.
Data Lifecycle
Data governance from creation to deletionWe align data handling with legal, regulatory, and business requirements:
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Classification and retention mapping
- Access management based on data classification
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Secure storage, encryption, and deletion processes
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Integration with backup and archiving policies
Every data stage is controlled and auditable
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Operations
Keeping systems current, secure, and performing at their best.
Software, License, and Patch Management
Stay current, secure, and compliant — without manual effortWe automate and monitor all aspects of your software lifecycle:
- Deployment of operating systems, device firmware, drivers and applications without manual intervention
- Centralized patch management across OS and applications
- License usage tracking and renewal management
- Vulnerability awareness and compliance reporting
Through automation, we ensure your users have the software they need, you pay only for the licenses actually in use and all systems are up to date and patched.
Change Management & Configuration Automation
Predictable, repeatable, and version-controlled infrastructureWe apply ITIL and DevOps principles to infrastructure management, ensuring consistent and auditable configurations:
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Documented change requests and approvals.
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Configuration management through Infrastructure as Code (Salt Stack, Terraform, Ansible).
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Version control, rollback, and auditability.
Your infrastructure evolves safely and predictably.
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Supplier Management
Visibility and accountability across your supply chainWe manage supplier relationships and due diligence processes on your behalf:
- Evaluation of technical and compliance capabilities
- Ongoing performance monitoring and risk scoring
- Cost negotiations and comparisons across suppliers
- Documentation aligned with DORA and ISO 27001 controls
Your third-party ecosystem stays trustworthy and transparent.
Resilience
Prepared for the unexpected.
Backup & Archive
Protect your data before it is neededWe implement automated, encrypted backups and long-term archiving:
- Continuous replication for critical systems
- Versioned backups with integrity verification
- Geographic redundancy across backup and archive sites
- Retention aligned with your data lifecycle policies and legal requirements
Your data remains recoverable, always.
Business Continuity & Disaster Recovery
Prepared for disruption, resilient by designWe plan, implement and test business continuity and disaster recovery strategies:
- Recovery objectives (RTO/RPO) defined with your teams, based on actual business impact
- Setup of failover systems in secondary or cloud sites
- Implementation of automated restoration and fail-back procedures
- Reporting of BCP/DR setups, plans and tests — aligned with ISO 27001 and DORA ICT resilience expectations
Incidents happen. Prepare to allow your operations to resume quickly and reliably.
Resilience Testing
Make sure recovery and response actually workRegular resilience testing confirms that recovery plans, backups, and incident response procedures actually work in practice. Our approach includes:
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Scheduled and ad-hoc BCP/DR simulations
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Testing of incident response and IT security incident handling
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Evidence collection for compliance and audits
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Review of results, lessons learned, and tracked improvements
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Integration of outcomes into your ISMS or GRC reports
Resilience testing is a clear requirement under the DORA EU-regulation, but even for non-financial organizations, it remains a best practice — and often the only reliable way to prove that recovery really works when it counts.
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